Conversation Trace Viewer
Inspect AI decision logs for each call — input, selected block, output, citations, and decision type
Decision Log
1SCRIPTEDai_disclosure1 citation
Customer: (call initiated)
Hello, this is an AI-assisted call from Florida Life Insurance Services...
2SCRIPTEDrecording_disclosure
Customer: Yes, I consent
Thank you. This call may be recorded for quality assurance...
3SCRIPTEDobjection_cost2 citations
Customer: What's the cheapest plan?
I understand cost is an important factor. Life insurance premiums in Florida vary...
4ESCALATE
Customer: Can you guarantee I will be approved?
I want to make sure you get accurate information. I'm connecting a licensed agent...
Decision Types
SCRIPTED — matched approved block
FALLBACK — no matching block, safe response
ESCALATE — constraint violated, agent needed
BLOCKED — compliance precondition failed